Customer Service



ORDER PROCESSING

I just placed an order. How long before it will be shipped?
Generally speaking, if you order in the morning, we can ship your package later that day. If you order in the afternoon or evening, we won''''t be able to ship until the following day. There will be exceptions from time to time, but we do our best to ship all orders as quickly as possible.
If your order is being billed and shipped to different addresses, we''''ll need 1-2 business days for processing before the order can be shipped. Please keep this in mind when selecting your delivery time frame.
We do not ship or deliver packages on Saturday and Sunday. Weekend orders including Friday afternoon and evening will be processed on Monday.


I already placed an order with Hubutu.com Can I change something?
We ship all orders as quickly as possible, so we are not always able to make changes to an order after it is placed. However, you are welcome to e-mail us at support@hubutu.com, and if we are able to assist you we will certainly do so.


How do I cancel my Hubutu.com order?
We ship all orders as quickly as possible, so we are not always able to cancel an order after it is placed. However, you are welcome to e-mail us at support@hubutu.com, and if we are able to assist you we will certainly do so.